Privacy Policy
Effective date: 30 Jun 2025
Last updated: 30 Jun 2025
X-HR ("we", "us", or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you interact with our platform, apps, and services.
We’ve kept it straightforward (no excessive legalese 🙂) just the information you need to understand what we collect, why, and how we keep it safe
1. Information We Collect
We collect data to provide you with a secure, personalized, and effective HR experience. This includes:
Account Information: Your name, email, company name, role, and login credentials.
HR Data You Upload: Employee names, job titles, leave records, payroll data, documents, performance notes, etc.
Usage Data: IP address, browser type, device info, pages visited, time spent, feature usage.
Third-party Integrations: Data exchanged with tools you connect (e.g., Slack, Google Workspace, any third-party apps you installed through our appstore)
2. How We Use Your Data
We use your information to:
Operate and improve the X-HR platform.
Help you manage HR tasks efficiently.
Provide customer support and respond to inquiries.
Send essential service notifications.
Ensure system security and prevent abuse.
Comply with legal obligations.
We do not use your data for advertising or sell it to third parties
3. Legal Basis for Processing
We rely on the following legal bases:
Contractual necessity – to deliver the services you signed up for.
Legitimate interest – to improveaperformance and protect the platform.
Consent – where required (e.g., for optional features).
Legal obligations – such as compliance with employment law or tax regulations.
4. Data Sharing
We do not sell your data. We may share data with:
Authorized service providers (e.g., cloud hosting, analytics, email providers).
Third-party developers for apps you install or use.
Authorities or regulators when required by law.
5. Data Retention
We do not sell your data. We may share data with:
Service provision.
Legal or regulatory requirements.
Troubleshooting or analytics (in aggregated, non-identifiable form).
If you close your account, we’ll delete your personal data within 30–60 days, unless we’re legally required to keep it longer.
6. Your Rights
Depending on where a located, you may have the right to:
Access your personal data.
Correct or update inaccurate data.
Delete your data ("right to be forgotten").
Object to or restrict processing.
Request data in a portable format.
Withdraw consent at any time (where processing is based on consent).
To exercise any of these rights, email us at compliance@x-hr.co.
7. Security
We take your data seriously and use modern security practices to keep it safe, including:
Encryption of data in transit and at rest.
Secure authentication and access controls.
Regular audits and monitoring.
We work continuously to enhance our safeguards and view security as an ongoing effort.
8. Changes
We may update this policy from time to time. When we do, we’ll let you know through the platform or via email if the changes are significant.
The latest version will always be available on our website.
9. Contact
If you have questions or concerns, contact:
Email: compliance@x-hr.co
Address: XHR LABS PTE LTD 160 Robinson Road, #14-04 Singapore Business Federation Center, Singapore (068914)