TABLE OF CONTENT
Terms of Service
Effective date: 30 Jun 2025
Last updated: 30 Jun 2025
Welcome to X-HR!
These Terms of Service (“Terms”) govern your use of X-HR’s platform, tools, and services. By signing up or using our services, you’re agreeing to these Terms.
If you’re using X-HR on behalf of a company or organization, you confirm that you have the authority to accept these Terms on its behalf.
1. Using Our Services
You agree to:
Use X-HR only for lawful HR-related purposes.
Ensure your users comply with these Terms.
Keep your login credentials secure.
Notify us immediately if you suspect any unauthorized use.
We reserve the right to suspend or terminate accounts that violate these Terms or abuse the platform.
2. Subscription & Payment
X-HR operates on a subscription model (monthly or annual).
All fees listed are non-refundable unless otherwise stated.
If payment fails or is overdue, we may suspend access until the issue is resolved.
You can cancel your subscription at any time from your account dashboard under Workspace/Setting.
3. Data Ownership & Processing
You own all data you upload to X-HR.
We act as a data processor, only handling your data to provide the service.
We don’t access your data unless needed for support, maintenance, or if legally required.
We’ll never sell your data.
Legitimate interest – to improve performance and protect the platform.
Consent – where required (e.g., for optional features).
Legal obligations – such as compliance with employment law or tax regulations.
For details on how we handle data, see our Privacy Policy.
4. Third-party Apps
You are responsible for authorizing and managing third-party apps you install. We are not liable for their use of your data.
5. Service Availability
We strive to maintain high availability, but service may be interrupted for maintenance or technical issues. We will always try to notify you in advance when possible.
6. Termination
Either party can end the agreement:
You can stop using X-HR anytime by cancelling your subscription.
We may suspend or terminate your access if you breach these Terms or misuse the platform.
After termination, we’ll retain your data for 30–60 days before permanently deleting it, unless required otherwise by law.
7. Limitation of Liability
X-HR is provided “as is”. We aim to deliver a great service but we are not able to guarantee it will always be error-free.
To the fullest extent allowed by law:
We’re not liable for indirect damages (like lost profits or data).
Our a liability is limited to the amount you paid in the last 12 months.
8. Modifications
We may update these Terms occasionally. If we do, we will notify you via email or in-app. Continued use of X-HR means you accept the new Terms.
9. Governing Law
These Terms are governed by the laws of Singapore, without regard to its conflict of laws principles.
10. Contact
If you have questions or concerns, contact:
Email: compliance@x-hr.co
Address: XHR LABS PTE LTD 160 Robinson Road, #14-04 Singapore Business Federation Center, Singapore (068914)
Welcome to X-HR!
These Terms of Service (“Terms”) govern your use of X-HR’s platform, tools, and services. By signing up or using our services, you’re agreeing to these Terms.
If you’re using X-HR on behalf of a company or organization, you confirm that you have the authority to accept these Terms on its behalf.
1. Using Our Services
You agree to:
Use X-HR only for lawful HR-related purposes.
Ensure your users comply with these Terms.
Keep your login credentials secure.
Notify us immediately if you suspect any unauthorized use.
We reserve the right to suspend or terminate accounts that violate these Terms or abuse the platform.
2. Subscription & Payment
X-HR operates on a subscription model (monthly or annual).
All fees listed are non-refundable unless otherwise stated.
If payment fails or is overdue, we may suspend access until the issue is resolved.
You can cancel your subscription at any time from your account dashboard under Workspace/Setting.
3. Data Ownership & Processing
You own all data you upload to X-HR.
We act as a data processor, only handling your data to provide the service.
We don’t access your data unless needed for support, maintenance, or if legally required.
We’ll never sell your data.
Legitimate interest – to improve performance and protect the platform.
Consent – where required (e.g., for optional features).
Legal obligations – such as compliance with employment law or tax regulations.
For details on how we handle data, see our Privacy Policy.
4. Third-party Apps
You are responsible for authorizing and managing third-party apps you install. We are not liable for their use of your data.
5. Service Availability
We strive to maintain high availability, but service may be interrupted for maintenance or technical issues. We will always try to notify you in advance when possible.
6. Termination
Either party can end the agreement:
You can stop using X-HR anytime by cancelling your subscription.
We may suspend or terminate your access if you breach these Terms or misuse the platform.
After termination, we’ll retain your data for 30–60 days before permanently deleting it, unless required otherwise by law.
7. Limitation of Liability
X-HR is provided “as is”. We aim to deliver a great service but we are not able to guarantee it will always be error-free.
To the fullest extent allowed by law:
We’re not liable for indirect damages (like lost profits or data).
Our a liability is limited to the amount you paid in the last 12 months.
8. Modifications
We may update these Terms occasionally. If we do, we will notify you via email or in-app. Continued use of X-HR means you accept the new Terms.
9. Governing Law
These Terms are governed by the laws of Singapore, without regard to its conflict of laws principles.
10. Contact
If you have questions or concerns, contact:
Email: compliance@x-hr.co
Address: XHR LABS PTE LTD 160 Robinson Road, #14-04 Singapore Business Federation Center, Singapore (068914)